Velogics is the AI front office for service businesses. It answers your calls, chats, forms and texts, qualifies the job, books it into your calendar and keeps your CRM current.
Works with the tools you already use
The lead journey
Velogics covers the whole path a lead takes, and every step lands in the same inbox and CRM.
Calls, web chats, forms, texts and emails get a reply in seconds, day or night, from one AI that knows your business.
It asks what the job is, where and when, and flags anything urgent to you with a short brief.
It offers real open times from your calendar and books the job with the right crew for the service and area.
Confirmations, reminders and, once you mark a no-show, a rebooking message all go out on their own.
After the job, a follow-up helps you collect more Google reviews, and replies to your reviews are drafted for you.
Past customers hear from you when they're due for service, so repeat work doesn't depend on memory.
AI agents
Each agent owns a job and works around the clock. They share one inbox, one CRM and one calendar, so nothing falls between them.
Website chat
Website chat, instant form replies, online booking and missed-call text-back. The base every plan starts with, and the place every new lead starts.
$89/mo
Birchline Plumbing
Inbound call · 01:24
AI: How can I help you today?
Caller: Hi, um, I've got water coming through the ceiling downstairs. I shut the main off, but...
Demo call · fictional business · caller voiced by AI
Answers every call, qualifies the caller, books from your real availability and flags anything urgent.
$149/mo
Reviews
Maya Lopez
Booked online at 10pm, tech showed up next morning and had the heat back on in an hour. Great service.
Drafted reply
Thanks so much, Maya! We're glad Jordan could get your heat back on quickly. Stay warm this winter.
Gets you more Google reviews with a follow-up when a job is marked done, and drafts replies for you to edit and post.
$29/mo
Due for service
Dana Fraser
Furnace tune-up · 11 mo ago
Omar Haddad
AC service · 13 mo ago
Julie Roy
Duct cleaning · 2 yr ago
Text · sent outside quiet hours
Hi Dana, it's been about a year since your furnace tune-up with Birchline. Want me to book one before the cold hits? Reply with a day that works.
Spots past customers who are due for service and brings them back with a friendly text or email.
$49/mo
Campaign · Property managers
Day 1 · Step 1
Quick question about your HVAC contracts
Day 4 · Step 2
Following up
Day 9 · Step 3
Should I close your file?
List verified
Invalid addresses removed
Sending ramp
Runs cold email campaigns to the businesses you want to work with, and handles the replies.
$79/mo
Also on the team: the Owner Agent ($29/mo) runs the back office with you by text or in the app, and the AI Email Assistant ($29/mo) answers your customer email. Or take all seven for $359/mo.
See pricingMore than a booking link
A calendar link asks the customer to figure things out alone. Velogics talks to them like your best coordinator would, then books a slot that actually suits the job.
Just a booking link
Velogics
Customers who'd rather pick a time themselves still can, on your booking page.
Live demo
Ana answers the phone and chat for Velogics, on the same platform your business would run. Ask a question, book a demo, or throw a curveball.
Things to try
Voice needs microphone access. Prefer a person? Call +1 (613) 383-5521.
Owner Agent · New
You're on a job site, not at a desk. Text the Owner Agent the way you'd text an office manager, or open it from any page of the app, and it keeps your jobs, quotes, invoices and customer records in order.
Velogics Owner Agent
Text message
4:12 PM
Reports and accounting
Every lead is followed from the first message to the paid invoice, so you can see what each AI employee did and what it turned into. At tax time, the files your bookkeeper asks for are already there.
Built for service work
Velogics is built around how trades and home service teams actually work: jobs, crews, service areas and customers who call back.
A caller who texted last week is recognised. The AI reads their history across every channel before it replies.
Questions the AI keeps getting but can't answer show up as weekly suggestions, so its knowledge keeps getting better.
New bookings and anything the AI escalates can reach you by text, so you know without opening the app.
Chat and booking add to WordPress, Shopify, Wix, Squarespace, Webflow or a custom site with one snippet.
Itemised quotes with tax. An accepted quote becomes a job, and the invoice is tracked until it's paid.
A lead that looks like a scam, like a “job” with a file to open or an overpayment cheque, is flagged before you call back.
Getting started
There's nothing to build and no code to write. The main job is telling the AI about your business.
Your services, prices, service area, hours and FAQs go into the AI's knowledge base. It answers from that, not from guesses.
Add the chat and booking widgets to your site, forward your phone number, and connect your calendar and CRM.
Watch every conversation as it happens, take over whenever you like, and get a weekly report of what the AI did.
Pricing
Start with AI Front Desk for $89 a month and add the AI employees you need, or take all seven for $359. Each includes a monthly allowance, and annual plans get two months free.
$89CAD/mo
14-day free trial in the app
Includes 150 AI conversations a month
The base every plan starts with: website chat, instant form replies, online booking, missed-call text-back, the inbox, CRM and calendar.
$149CAD/mo
Add to AI Front Desk
Includes 300 voice minutes a month
Answers every call in a natural voice, books real appointments and escalates urgent calls.
$29CAD/mo
Add to AI Front Desk
Includes 100 review requests a month
Follows up for a Google review when a job is marked done, and drafts replies to your reviews for you to edit and post.
$49CAD/mo
Add to AI Front Desk
Includes 150 past customers contacted a month
Brings past customers back with win-back and service-reminder outreach by text and email.
AI Front Desk includes the workspace: unified inbox, CRM, calendar, escalations, reports and accounting.
See all sevenReply in any thread and the AI steps back. Review replies wait for you to post them.
Texting consent, STOP opt-outs, do-not-contact lists and quiet hours.
Connected-account credentials and message content use AES-256.
A Canadian company, with prices in Canadian dollars.
FAQ
Velogics is an AI front office for service businesses. AI agents answer your phone calls, website chats, form submissions, texts and emails, book jobs into your calendar and keep your customer records up to date. You see every conversation in one inbox and can take over at any time.
Appointment-based service businesses in Canada and the US: HVAC, plumbing, electrical, renovation, cleaning, landscaping and other home service trades, as well as real estate teams.
Every plan starts with AI Front Desk at $89/mo. Add the AI Receptionist ($149/mo), AI Prospector ($79/mo), AI Loyalty Manager ($49/mo), or the AI Reputation Manager, Owner Agent and AI Email Assistant ($29/mo each), or take all seven for $359/mo. Prices are in Canadian dollars, each includes a monthly allowance, and annual plans get two months free.
Yes, on AI Front Desk. Book a demo and we'll set up your account with you. When you then start AI Front Desk from the billing page in the app, the first 14 days are free (a card is required).
A booking link asks the customer to pick a time on their own. Velogics talks with them first: it answers their questions from your knowledge base, asks what the job is, where and when, then books a real open slot and saves the details to your CRM. Customers who'd rather pick a time themselves can still use your booking page.
Velogics books into Google Calendar and Outlook, and works with HubSpot and Follow Up Boss: new leads there reach your AI, and bookings go back. It also includes its own CRM with contacts, pipeline, quotes, jobs and invoices, so you can run everything in one place.
Yes. We set up a number for your AI Receptionist, and you forward your existing business line to it, so customers keep calling the number they already know.
Only what you give it: your services, prices, service area, hours, policies and FAQs. It answers from that knowledge base. When a question falls outside it, the AI doesn't guess: it flags the question to you and keeps helping with the rest.
See Velogics answer, qualify and book on a live call.