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Electrical

Panel quotes booked. Burning smells flagged.

So much of your work starts with a site visit: a panel upgrade, an EV charger, a standby generator. Velogics answers the people asking for one, gets the details your electrician needs and books the visit. When someone describes sparking, scorching or a breaker that won't stay on, it goes to you straight away.

A lead asks about a standby generator and the AI books a site assessment

The calls you get

What lands on an electrician's phone.

  • Website form · 8:12 PM

    A panel upgrade quote

    The customer says: “We're adding a heat pump and the installer says our 100-amp panel won't cut it. What does an upgrade involve?”

    What Velogics does

    They hear back by text or email within about a minute. The AI asks the questions you've set, like the age of the home and what's being added, and books a site visit with the electrician who handles panel work.

  • Website chat · 6:30 PM

    An EV charger install

    The customer says: “Just bought an EV and I need a Level 2 charger in the garage. Do you do that?”

    What Velogics does

    The chat confirms you install chargers, answers what your knowledge base covers (permits, timelines, what the visit involves), checks the address is in your area and books the visit.

  • Phone call · 9:47 PMUrgent

    A breaker that keeps tripping

    The customer says: “Same breaker's tripped three times tonight, the kitchen lights are flickering and there's a faint burning smell.”

    What Velogics does

    The AI treats it as a safety call. The caller is told to cut the power or leave if it isn't safe, and the call is escalated to you as high priority. It doesn't try to diagnose the fault.

Hear it take the call

A burning smell at night, start to finish.

It treats it as a safety call: escalated as an emergency, the address taken, and the caller told to get out and call 911 if it gets worse. It doesn't try to diagnose the fault.

Demo call with a fictional business. The caller's voice is AI; every answer is our AI Receptionist, unedited.

Birchline Electric

(613) 555-0163 · 01:03

AI: How can I help you today?

Caller: Hey, uh, so the same breaker's tripped like three times tonight, the kitchen lights keep flickering, and...

Escalated as an emergency
Transcript

Safety calls

The calls that can't wait go to the top of the list.

Anything that sounds dangerous is escalated with a short summary of what the customer said, so you can decide in seconds whether to call back now. Escalations come with a suggested reply you can send as is or rewrite.

See the platform
Two high-priority escalations with a short summary each
Two high-priority escalations: repeated breaker trips with flickering lights, and a reported gas smell.

FAQ

Questions electricians ask

What happens when a caller describes sparking or a burning smell?

It's treated as a safety situation. The caller is told to cut the power or leave the area if it isn't safe, and the conversation is escalated to you as high priority. The AI doesn't try to diagnose the problem.

Can it quote a panel upgrade or an EV charger install?

It only shares pricing you've put in your knowledge base, such as a starting price. For most electrical work it books a site visit so your electrician can quote properly. You then build the quote in Velogics with line items and tax, and the customer accepts it online.

Can commercial and residential work go to different people?

Yes. Bookings are routed by service and service area, so a commercial walkthrough can land on one person's calendar and a residential service call on another's. Bookings land on each person's Google Calendar or Outlook, and times that are busy there aren't offered.

Can I check tomorrow's schedule without opening the app?

Yes, with the Owner Agent. Text it to ask what's booked on any day, which quotes are still open or what hasn't been paid. It can add notes and tasks on the spot.

Let the panel upgrades book themselves.

See Velogics answer, qualify and book on a live call.