AI Front Desk
Online booking
Some customers just want to pick a time, so there's a booking page for that. Others have questions first, so the AI answers them, qualifies the job and books it in the conversation. Both fill the same calendar.
$89/mo CAD · includes 150 AI conversations a month
Customers pick a service, choose their area if you route by area, then a date and time. They add their details and they're booked, with a button to add the visit to Google Calendar.
In web chat, by text or by email, the AI answers from your knowledge base, asks what the job is, where and when, then offers real open times and books one.
From any lead, send a signed link with their details already filled in. It can suggest a time, so the customer taps “Yes, book it” or picks another.
Bookings are routed by service and service area, so the west-end install lands with the person who covers the west end.
Calendar · Tuesday
Alex · East
Furnace repair
Orléans
Tune-up
Rockland
Jordan · West
Heat pump install
Kanata
Estimate
Stittsville
Sam · Central
AC repair
Glebe
Water heater
Westboro
Tune-up
Vanier
Book service calls in arrival windows like 8–11 AM instead of exact times, with a set number of bookings in each. Name your areas and the days you work them, and the customer's address decides which days they see. When a customer asks for a day you're not in their area, the AI offers the days you are and lets your team know.
Booking · arrival windows
Tue 15 · Orléans
Areas and days
Service calls follow your windows or start times, your areas and an optional drive limit. Phone calls, video calls and free estimates can book as meetings instead: an exact time on any day, with their own hours, time kept free around each one and their own notice. The AI offers call times or visit times, depending on what the customer asks for.
Settings · Booking
Service calls
Arrival windowsBooks as service calls: Furnace repair, AC repair, Tune-up
Meetings
Exact timesBooks as meetings: Phone call, Video call, Free estimate
After the booking
A confirmation email with a calendar invite, or a text if they've agreed to texts, then a reminder before the visit.
Customers reply to their confirmation to move or cancel, and the AI takes care of it. With several visits booked, they can cancel just one.
Mark a no-show and they can get a message offering a new time.
Every booking creates a lead in your CRM with its source.
On-site visits ask for the address. Phone and video calls book as meetings, with your saved meeting link.
Print the day's visits with each customer's phone, address and arrival time, and a column for payment.
Pricing
Monthly pricing in Canadian dollars, with 150 AI conversations a month. Top-ups are only added when you approve them. Pay annually and get two months free.
$89CAD/mo
The base every plan starts with
Includes 150 AI conversations a month
The base every plan starts with: website chat, instant form replies, online booking, missed-call text-back, the inbox, CRM and calendar.
Every plan starts with AI Front Desk, which includes the Velogics workspace: one inbox for every channel, the built-in CRM and your calendar. Add other AI employees whenever you need them, or take all seven in the All-in bundle.
FAQ
Calendly is a mature scheduling tool with features Velogics doesn't have, such as payments, round-robin and times in each visitor's own time zone (check calendly.com for current details). Velogics adds an AI that qualifies and books across chat, text, email and phone, the CRM, quotes and invoices it feeds, and routing by service and area for field crews.
Yes, by replying to their confirmation. There's no self-serve reschedule link today.
Not today. The booking page asks for name, email or phone, the address for on-site visits and “Anything we should know?”. If you need more before booking, the AI chat asks your qualifying questions.
You choose, from 7 days up to 120. If you don't change it, the booking page shows 21 days ahead. Times are shown in your business's time zone.
Yes. Ontario's statutory holidays are closed by default, or switch to Quebec's or none and turn individual holidays on or off. Add your own closed dates, and require up to 72 hours' notice. When a customer asks for a closed day, the AI tells them why.
Yes. Turn on Book them all at once, and when a landlord or property manager sends several addresses by chat, text or email, the AI books each one at the best open time for its area, up to 10 at a time, and sends one summary. Addresses outside your areas go to your team. Your team can also add another visit at a different address to any customer.
No. Velogics doesn't process payments. Quotes and invoices are tracked in the CRM, and you collect payment your usual way.
It's part of AI Front Desk: $89/mo CAD.
See Velogics answer, qualify and book on a live call.