AI Receptionist
AI receptionist for HVAC
When a furnace quits on a January night, the homeowner wants an answer, not a voicemail. Velogics answers your calls 24/7, escalates the emergencies to your team and books repairs, tune-ups and installs into your calendar.
$149/mo CAD · includes 300 voice minutes a month · add to AI Front Desk
Birchline Heating & Cooling
Inbound call · (613) 555-0187 · 01:03
AI: This is Nora. How can I help you today?
Caller: Hi, uh, yeah. Our furnace just stopped working, and it's like minus twenty out.
Demo call with a fictional business. The caller's voice is AI; every answer is our AI Receptionist, unedited.
Built for heating and cooling
The AI asks what's happening and how urgent it is. A dead furnace in a cold snap or a gas smell is escalated with an alert to your team, and routine calls get booked.
When the weather turns, the AI answers, qualifies and books, so your techs stay on the job instead of on the phone.
Inbox · Birchline Home Services
Sarah Kim
Returning customer · 2 past jobs
SMS · 9:41 PM
AI Front Desk · 9:41 PM
It answers from the service area and pricing you set, and routes each booking by service and area. A heat pump install in the west end lands with the person who covers the west end.
Calendar · Tuesday
Alex · East
Furnace repair
Orléans
Tune-up
Rockland
Jordan · West
Heat pump install
Kanata
Estimate
Stittsville
Sam · Central
AC repair
Glebe
Water heater
Westboro
Tune-up
Vanier
Add the AI Loyalty Manager ($49/mo CAD) and past customers hear from you when they're due for a furnace or AC tune-up, on a rolling schedule or before each season.
More about the AI Loyalty ManagerDue for service
Dana Fraser
Furnace tune-up · 11 mo ago
Omar Haddad
AC service · 13 mo ago
Julie Roy
Duct cleaning · 2 yr ago
Text · sent outside quiet hours
Hi Dana, it's been about a year since your furnace tune-up with Birchline. Want me to book one before the cold hits? Reply with a day that works.
Pricing
Monthly pricing in Canadian dollars, with 300 voice minutes a month. The AI Receptionist is added to AI Front Desk ($89/mo), which covers chat, forms and online booking, and the AI Loyalty Manager ($49/mo) adds tune-up reminders.
$149CAD/mo
Add to AI Front Desk ($89/mo)
Includes 300 voice minutes a month
Answers every call in a natural voice, books real appointments and escalates urgent calls.
Every plan starts with AI Front Desk, which includes the Velogics workspace: one inbox for every channel, the built-in CRM and your calendar. Add other AI employees whenever you need them, or take all seven in the All-in bundle.
FAQ
It answers from the pricing you give it, like a starting range for a heat pump install, and books an estimate visit for an exact number. You then build the quote in the Velogics CRM.
It answers in a natural voice, in a real back-and-forth conversation rather than a phone menu, and it works from your own services, pricing and service area.
Google Calendar and Outlook for scheduling, and HubSpot and Follow Up Boss, where new leads reach your AI and bookings go back. Velogics also includes its own CRM with quotes, jobs and invoices. It doesn't connect to field service management software today.
Yes. It works for plumbing, electrical, renovation and other home service businesses, answering from whatever services and service area you give it.
The AI Receptionist is $149/mo CAD with 300 voice minutes a month, added to AI Front Desk ($89/mo). Extra minutes come in top-up packs, only when you approve one.
See Velogics answer, qualify and book on a live call.