Never Lose Another Service Call toa ringing phone.
An AI receptionist for HVAC and contracting that answers every call 24/7, even when your crew is on a roof, under a sink, or driving between jobs, books the appointment straight into your calendar, and instantly texts back any call that slips through. Trained on your services, area, and pricing, so it sounds like your shop.
An AI receptionist for an HVAC or contracting business answers every service call 24/7, trained on your services, service area, pricing, and hours, so it sounds like your shop rather than a generic call center. It books installs, repairs, and maintenance straight into your calendar, triages emergency no-heat or no-cool calls to you, and instantly texts back any call that slips through. Velogics runs this for trades businesses across the US and Canada for $149/mo (AI Receptionist add-on) on top of the $69/mo AI Front Desk base.
The People Who Answer the Phone Are the Same People Doing the Work.
When a tech is elbow-deep in a furnace, the phone rings out. And a homeowner with a no-heat call or a burst pipe does not leave a voicemail, they hang up and call the next contractor on Google. The first business to respond usually wins the job, and for urgent trades work that window is minutes. An AI receptionist closes that gap without hiring a front-desk person: every call is answered, every missed call gets an instant text, and the booking lands on your calendar while you keep working.
Every Call Answered, Every Job Captured
It shares one calendar, one knowledge base, and one leads inbox with the AI Front Desk base, so a homeowner who fills out your site form, calls, and later texts is talking to one system that already knows them.
Answers Every Inbound Call, 24/7
In about two seconds, including nights, weekends, and while your team is on a job.
Talks Like Your Business
It knows your services (install, repair, maintenance, emergency), your service area, your rough pricing, and your hours, from a knowledge base you set up once.
Books the Appointment
Directly into Google Calendar or Outlook, capturing the job details (address, issue, urgency) into your CRM, FollowUpBoss natively or Jobber / ServiceTitan / HubSpot via Zapier.
Flags the Emergencies to You
A no-heat call in January or a flooding basement gets routed straight to you or your on-call tech, not parked in a message queue.
On the rare overflow or after-hours call that slips past, missed call text back opens a conversation by SMS so the lead does not bounce to a competitor.
Built for the Trades
The same AI receptionist works for any trades or home-service business, trained on whatever services and service area you give it.
HVAC
Emergency no-heat and no-cool calls answered and triaged 24/7; seasonal maintenance bookings captured without phone tag.
Plumbing
Burst-pipe and after-hours calls get an instant response instead of voicemail; routine jobs booked straight to the calendar.
Electrical
Quote requests and service calls qualified and scheduled while you are on site.
General Contracting & Renovation
Quote requests routed instantly, site-visit appointments booked automatically, post-project review follow-up built in.
One Add-On, No Per-Call Meter
See the pricing page for current numbers and what is included.
- AI Front Desk base, $69/mo early-bird ($129 standard), 14 business days free, no setup fee. Covers website chat, web-form follow-up, booking, CRM sync, and review follow-up.
- AI Receptionist add-on (the voice answering + missed call text back described above), $149/mo early-bird ($249 standard), 200 voice minutes/mo, plus a one-time $199 setup for the voice persona and knowledge base.
- Month-to-month, cancel with 30 days notice. A2P 10DLC, TCPA, and GDPR compliant.
Questions From HVAC & Trades Owners
1What is an AI receptionist for an HVAC business?
It is an AI that answers your HVAC company's phone 24/7, trained on your services, service area, and pricing. It books installs, repairs, and maintenance straight into your calendar, triages emergency no-heat or no-cool calls to you, and instantly texts back any call it misses, so you stop losing urgent jobs to voicemail. Velogics runs it for $149/mo on top of the $69/mo AI Front Desk base.
2Can it handle an after-hours emergency call?
Yes. The AI answers around the clock. It can recognize an urgent call (no heat, no cooling, a leak) and route it straight to you or your on-call tech, while booking routine calls for the next available slot.
3Does it work for plumbers, electricians, and general contractors too?
Yes. The same AI receptionist works for any trades or home-service business, plumbing, electrical, roofing, renovation, and general contracting. It is trained on whatever services and service area you give it.
4Will it sound like a robot to my customers?
It is trained on your business's own tone, services, and pricing, so it sounds like your shop rather than a generic call center. Anything it is unsure about, it hands to you instead of guessing.
5How is this different from a plumber's answering service?
A traditional answering service takes a message and someone still has to call the customer back and book the job. This AI receptionist books the job itself, checks your calendar in real time, and only routes the unusual or urgent calls to you.
Ready to stop losing urgent jobs to voicemail?