A Missed Call Doesn't Have to Meana Lost Job.
When a call to your business goes unanswered, Velogics' AI Receptionist sends the caller an instant text and keeps the conversation going, so the silence never turns into someone else's job. Built for service businesses across Canada and the US.
Missed call text back is a system that automatically sends the caller a text message the instant a call goes unanswered, so the conversation keeps going instead of ending at a voicemail beep. Velogics builds this into its AI Receptionist for service businesses in Canada and the US, continuing the conversation, booking the appointment, or escalating to the owner.
From a Ringing Phone to a Reply in Seconds
Four steps. The text-back path only fires on the calls that genuinely slip past.
A Call Comes Into Your Number
Most calls get answered live by the AI Receptionist in about 2 seconds. On the rare one that still slips past, busy lines, after hours, a caller hanging up into voicemail, it's flagged as missed the moment it happens.
An Instant Text Goes Out
The caller gets a text within seconds, a real reply that opens a conversation instead of a generic "sorry we missed you" that leaves them with dead air.
The Same AI Keeps Talking
The AI that would have taken the call continues by text, answering questions from your knowledge base and checking availability, exactly the way it would on a live call.
It Books the Job or Flags You
Straightforward requests get booked straight into your calendar. Anything urgent or unclear gets flagged to you directly, and the whole exchange lands in your leads inbox alongside every other conversation.
A Missed Call Rarely Waits Around.
Most callers who hit a voicemail don't leave one, they hang up and try the next business on Google. The business that responds first usually wins the job, especially when it's urgent. Every missed call is a different job at a different value, so the honest way to see what it costs you is to run your own numbers, not someone else's average.
What are missed leads costing you?
Drag the sliders to your own numbers. This is plain arithmetic on the figures you enter, an estimate of the revenue you could recover by answering every lead, 24/7. No assumptions baked in, change anything you like.
Your numbers
New calls, forms, and messages you get in a typical month.
Share that goes to voicemail, comes in after hours, or never gets a reply.
Typical revenue from one closed customer or job.
Of the leads you'd now catch, how many turn into paying jobs.
Estimated revenue recovered
Based on recovering about 18 missed leads a month and closing 35% of them at $450 each. An estimate from your inputs, not a guarantee.
Missed call text back covers the phone. If most of your leads arrive through your website instead, Smart Forms handles the same instant-response idea for web leads. Both share one pricing page covering every add-on.
Stop Losing Jobs to a Ringing Phone
Missed call text back is part of the AI Receptionist, $149/mo early-bird ($249/mo standard) plus a one-time $199 voice persona and knowledge-base training session. Stand up the AI Front Desk side free for 14 business days while voice setup is scheduled.
Questions About Missed Call Text Back
1What is missed call text back?
Missed call text back is a follow-up system that sends an automatic text to a caller the moment their call goes unanswered, so the relationship keeps moving instead of ending at a voicemail beep. For Velogics, it is the safety net inside the AI Receptionist: most calls get answered live in about 2 seconds, so a true miss is rare, but on the ones that do slip past, an overflow call, an after-hours call, a caller who hangs up into voicemail, the same AI sends an instant text, keeps the conversation going, and either books the appointment or flags it for the owner. Everything lands in one leads inbox, so nothing gets missed twice.
2How fast is the text back after a missed call?
The text goes out within seconds of a call being flagged as missed, not minutes and not the next business day. In practice this fires rarely: the AI Receptionist answers most inbound calls live in about 2 seconds, so the text-back path only kicks in on calls that genuinely slip past, an overflow call while two lines are already busy, an after-hours call outside the number's coverage window, or a caller who hangs up before connecting. When it does fire, the same AI that would have taken the call keeps the conversation going by text, so the response speed doesn't change, only the channel does.
3Does missed call text back work with my existing business number?
Missed call text back runs on the phone number connected to your AI Receptionist. As part of the one-time setup, Velogics provisions and connects the number your calls come in on, alongside the voice persona and knowledge-base training, so the same services, pricing, and tone answer every call and every follow-up text. That keeps voice calls and text replies sounding like the same business, not two different systems bolted together. There's no separate signup for missed call text back on its own, it comes bundled with the AI Receptionist add-on, and specifics like forwarding, ported numbers, or multiple lines are covered during the onboarding call before anything goes live.
4What does missed call text back cost?
Missed call text back isn't sold as a separate line item, it's part of what the AI Receptionist add-on does. Rather than quote a number here that can go stale, current pricing for the AI Receptionist and every other Velogics add-on is kept up to date on the pricing page, along with what's included, one-time setup costs, and overage rates. Pricing is month-to-month with no long-term contract, so you can see the real, current number before deciding, not an estimate frozen at the time this page was written. The same page also shows the AI Front Desk base plan that AI Receptionist attaches to.
5Is missed call text back the same as the AI Receptionist?
Not quite, it's a piece of what the AI Receptionist does. Missed call text back describes what happens on the rare call that isn't answered live: an instant text opens the conversation instead of leaving the caller with silence. The AI Receptionist goes further upstream of that, answering most calls live in about 2 seconds, so a true miss is uncommon in the first place. Think of missed call text back as the safety net running underneath a system built to answer the call directly, live, rather than wait for it to be missed.
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