AI Receptionist
Phone calls
AI Receptionist picks up your business line day and night in a natural, human-sounding voice powered by ElevenLabs. It answers questions from your knowledge base, books the job into your calendar and gets anything urgent to your team right away.
$149/mo CAD · includes 300 voice minutes a month · add to AI Front Desk
Birchline Plumbing
Inbound call · (613) 555-0142 · 01:24
AI: How can I help you today?
Caller: Hi, um, I've got water coming through the ceiling downstairs. I shut the main off, but...
Demo call with a fictional business. The caller's voice is AI; every answer is our AI Receptionist, unedited.
It asks what your office would ask: what's needed, where and how soon. Then it offers times that are open on your calendar and books the one the caller picks.
Calendar · Tuesday
Alex · East
Furnace repair
Orléans
Tune-up
Rockland
Jordan · West
Heat pump install
Kanata
Estimate
Stittsville
Sam · Central
AC repair
Glebe
Water heater
Westboro
Tune-up
Vanier
A burst pipe or a furnace out in January shouldn't wait for the morning. Add your on-call numbers and the AI puts the caller through, after telling whoever answers who's calling and why. Every urgent call is also escalated with a short brief, so nothing is lost if nobody picks up.
Inbound call
Caller: There's water pouring from a pipe in my basement!
AI: That sounds urgent, Dana. I'm putting you through to our on-call technician now.
Putting the caller through · On-call technician
Told them first: Dana Reid, burst pipe in the basement, 14 Birch Ave.
Call-back task saved, in case nobody picks up
A summary lands in your inbox and on the contact's CRM record, in the same thread as that person's texts, chats and emails.
See the Velogics workspaceInbox · Birchline Home Services
Sarah Kim
Returning customer · 2 past jobs
SMS · 9:41 PM
AI Front Desk · 9:41 PM
Pricing
Monthly pricing in Canadian dollars, with 300 voice minutes a month. Top-ups are only added when you approve them. Pay annually and get two months free.
$149CAD/mo
Add to AI Front Desk ($89/mo)
Includes 300 voice minutes a month
Answers every call in a natural voice, books real appointments and escalates urgent calls.
Every plan starts with AI Front Desk, which includes the Velogics workspace: one inbox for every channel, the built-in CRM and your calendar. Add other AI employees whenever you need them, or take all seven in the All-in bundle.
FAQ
$149/mo CAD with 300 voice minutes a month, added to AI Front Desk ($89/mo). If you need more minutes in a busy month, a top-up is +100 minutes for $35, and it's only added when you approve it.
Yes. We set up a phone number for your business, and you forward your existing number to it. Customers keep calling the number they already know.
It greets callers with your business name and your receptionist's name, which we set up with you, and mentions the call may be recorded. From there it answers from your own knowledge base.
Both are handled on the call, and anyone on your do-not-contact list is left alone.
Yes. In setup, add up to three numbers and choose what each one is for: emergencies at any hour, callers who ask for a person during your working hours, or both. It tells whoever answers who's calling and why, and saves a call-back task first in case nobody picks up. Live transfer and the text-back for calls you miss on your own cell need different phone setups, so you pick one of the two and we set it up with you.
Yes. In setup, pick from 11 voices, play your own greeting in each one, and set the speed and how expressive it sounds.
It doesn't announce it, but if a caller asks, it says it's your AI assistant and keeps helping. It never claims to be a person. Your chat, text and email AI answer the same way.
No. It answers inbound calls. To reach past customers, the AI Loyalty Manager sends texts and emails.
See Velogics answer, qualify and book on a live call.