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AI Loyalty Manager

Past customers

Bring past customers back before they call someone else.

AI Loyalty Manager works through the customers you've already served. It checks in when they're due for service, so repeat work doesn't depend on someone remembering to follow up.

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$49/mo CAD · includes 150 past customers contacted a month · add to AI Front Desk

Velogics inbox: the AI Loyalty Manager checks in with a past drain-cleaning customer

  • It works from customers whose job you mark completed, plus anyone you add or import, and reaches out by text and email. Turn on automatic outreach and it works through whoever is due, up to a daily limit you set.

    • Set up a season once, like furnace checks in the fall, and it comes back every year
    • Or pick customers yourself, filtered by your own service areas, and reach out now
    • Write the follow-ups in your own words if you like, and add an offer to the last one
    • No reply after a season's emails? Turn on its text: once the email follow-ups are done, the AI sends each customer one short text
    More about the built-in CRM
    Velogics CRM: people in New, Contacted, Booked and Won columns with deal values

Welcome, not pushy

Outreach your customers won't mind getting.

Consent first

Texting consent and do-not-contact lists are checked on every send.

Quiet hours

Automated texts respect quiet hours, so phones don't buzz late at night.

Easy to opt out

Replying STOP to a text opts people out, and every email includes an unsubscribe link.

No surprise costs

Before a season starts you get an email with who it will reach and when it finishes. Going past your plan is always asked first.

Pricing

AI Loyalty Manager, $49/mo.

Monthly pricing in Canadian dollars, with 150 past customers contacted a month. Top-ups are only added when you approve them. Pay annually and get two months free.

AI Loyalty Manager

Start here

$49CAD/mo

Add to AI Front Desk ($89/mo)

Includes 150 past customers contacted a month

Brings past customers back with win-back and service-reminder outreach by text and email.

  • Win-back outreach by text and email
  • Automatic outreach with a daily limit you set
  • Seasons that come back every year
  • Service-interval reminders
  • A season text for customers who don't answer the email
  • Delivery and open tracking, with a report per season
  • Consent, do-not-contact and quiet hours respected
  • Returning-customer bookings in your weekly Revenue Receipt
Book a demo

Every plan starts with AI Front Desk, which includes the Velogics workspace: one inbox for every channel, the built-in CRM and your calendar. Add other AI employees whenever you need them, or take all seven in the All-in bundle.

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Related

FAQ

Common questions

How much is the AI Loyalty Manager?

$49/mo CAD with 150 past customers contacted a month, added to AI Front Desk.

Where does the customer list come from?

From customers whose job you mark completed in the CRM built into Velogics, plus anyone you add by hand. If your customer list lives somewhere else today, you can import it from a CSV file.

What happens when a customer replies?

The reply lands in your inbox, and the AI answers and can book the visit, the same way it handles a new lead. Reply yourself at any time and the AI pauses.

How is this different from sending a bulk text?

A bulk text sends one message you write to a list you pick, and the CRM can do that too. The AI Loyalty Manager keeps working through past customers on a schedule, times reminders to when service is due, and handles the replies.

Put your front office on autopilot.

See Velogics answer, qualify and book on a live call.

Book a demoSee pricing