The Velogics platform
One workspace for everything your AI agents do.
The agents do the work. This is where you see it, step in and run the rest of the business. It comes with every plan.
Calls, chats, forms, texts and emails land in one inbox, one thread per person. Send a reply yourself and the AI pauses, so a customer never gets two answers.
- A contact banner shows who you're talking to
- Past conversations and bookings in view before you reply
Urgent and tricky conversations go to the escalations queue. The Escalation Copilot writes a short brief and a suggested reply, so you can answer quickly or take over.
Velogics syncs both ways with Google Calendar and Outlook, books from your real availability and routes each booking by service and service area.
- A reminder 24 hours before each visit
- No-shows get a message offering a new time
Routed by service + areaCalendar · Tuesday
Alex · East
Furnace repair
Orléans
Tune-up
Rockland
Jordan · West
Heat pump install
Kanata
Estimate
Stittsville
Sam · Central
AC repair
Glebe
Water heater
Westboro
Tune-up
Vanier
Leads captured, appointments booked, no-shows rebooked, reviews requested and past customers reactivated, with an estimated value. It arrives by email as your weekly owner digest.
Revenue receipt
Birchline Home Services · Week of Sep 8 · sample
- Leads captured43
- Appointments booked19
- No-shows rebooked3
- Reviews requested14
- Past customers reactivated4
Estimated value$14,920Sent weekly
Also in the workspace
The rest of the back office, built in.
Knowledge base
Your services, prices, hours, service area and policies. Every agent answers from it, and weekly suggestions show the questions it couldn't answer.
Team roles and audit trail
Give each teammate a role with the access they need. Changes are recorded in an audit trail.
Command palette
Press ⌘K to get around the app from your keyboard. Dark mode is there too.
Built-in CRM
Contacts, pipeline, quotes, jobs and invoices, updated as the AI works.
Owner Agent
Text your business the way you'd text an office manager. It looks things up, takes notes and drafts quotes.
Integrations
Google Calendar, Outlook, HubSpot, Follow Up Boss and Google Business Profile, plus embeds for any website.
FAQ
Common questions
What's included in every plan?
Every agent plan comes with the Velogics workspace: the unified inbox, the escalations queue, calendar sync and routing, the knowledge base, the built-in CRM, the weekly Revenue Receipt, and team roles with an audit trail.
Does the AI remember a customer across channels?
Yes. Before it replies, the AI reads that person's other conversations and bookings, so someone who called last week and texts today doesn't have to start over.
How do I know when I'm needed?
You get a text alert for escalations and new bookings. Everything else waits in the inbox for whenever you want to look.
What happens when the AI can't handle something?
It escalates the conversation instead of guessing. You get a brief and a suggested reply, and if it was a question the knowledge base didn't cover, it shows up in your weekly suggestions.
See the whole workspace in one demo.
We'll walk you through the inbox, escalations, calendar, CRM and weekly report, and answer your questions on a live call.