Built-in CRM
A CRM that keeps itself up to date.
Leads the AI captures arrive as contacts with a source, a stage and the conversation behind them. Quotes turn into jobs, jobs into invoices, and the whole pipeline sits on one board.

Build a quote with line items, tax and document numbers on your own letterhead, then send it by email or text. The customer accepts it on a quote page, and the job is created.
- Printable, on your letterhead
- Status for every open quote at a glance

When the work is done, create the invoice from the job and send it to the customer. You record the payment when it arrives, so the status is always current.
- Velogics doesn't process payments; it records paid status

Pick a year or a quarter and download what your bookkeeper asks for: an invoice register, the payments you received, and a summary with totals by month, quarter and tax rate. The same page ages every unpaid balance by due date and prints a statement for any customer.
- Every file downloads as CSV, and statements print
- The income side only: invoices and payments, not expenses or payroll

The CRM & money report shows quotes sent and accepted, invoices sent, paid and overdue, what's outstanding today, and paid revenue by day, for any date range.

Each contact keeps its first-touch source, including UTM tags and ad click IDs, and moves through lifecycle stages from first enquiry to customer.
AI on shiftInbox · Birchline Home Services
SMSSarah Kim
Returning customer · 2 past jobs
Hi, our furnace started banging and there's no heat upstairs.SMS · 9:41 PM
Sorry about that, Sarah. I can have a technician there tomorrow, 9–11 AM. Does that work?AI Front Desk · 9:41 PM
Yes please!Booked · Furnace repair · Thu 9:00–11:00CRM updatedSet workflow automation rules for the steps you repeat, and send bulk texts and emails to the contacts you choose. Consent and do-not-contact lists still apply.
Win back past customers with AI38 customersDue for service
- Queued
Dana Fraser
Furnace tune-up · 11 mo ago
- Queued
Omar Haddad
AC service · 13 mo ago
- Queued
Julie Roy
Duct cleaning · 2 yr ago
Text · sent outside quiet hours
Hi Dana, it's been about a year since your furnace tune-up with Birchline. Want me to book one before the cold hits? Reply with a day that works.
Also in the CRM
The everyday tools a CRM should have.
Pipeline boards
Deals carry a value on kanban boards, so you can see the revenue in play.
HubSpot and Follow Up Boss
Already use one? New leads there reach your AI, and bookings go back to the same contact.
Tasks
Create tasks and keep track of what's still open.
Duplicate merge suggestions
When the same person shows up twice, Velogics suggests a merge.
CSV import
Bring your customer list in from a spreadsheet.
Audit trail
Changes to records are logged, so you can see who did what.
FAQ
Common questions
Do I need a separate CRM?
No. Velogics has a CRM built in, with contacts, a pipeline, quotes, jobs and invoices. If you already use HubSpot or Follow Up Boss, Velogics works with them: new leads there reach your AI, and bookings go back.
Can customers pay invoices through Velogics?
No. Velogics doesn't process payments. You send invoices from the CRM, collect payment your usual way and mark the invoice paid.
Does it replace my accounting software?
No. Velogics keeps the income side: the invoices you send and the payments you record. The accounting page turns that into files for your bookkeeper, and expenses and payroll stay in your accounting software.
Does it replace my field service software?
It covers contacts, quotes, jobs and invoices. Velogics doesn't sync with field service management tools today, so if you rely on one, talk to us about how the two would fit together.
Is the CRM an extra cost?
No. It's part of the Velogics workspace, which comes with AI Front Desk, the base of every plan. Reports and the accounting files are included too.
Put your front office on autopilot.
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