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AI Receptionist

AI answering service

An answering service that books the job, not just the message.

Velogics answers your business calls 24/7 with an AI voice that knows your services, prices and hours. It qualifies the caller, books the appointment from your real availability and escalates anything urgent.

$149/mo CAD · includes 300 voice minutes a month · add to AI Front Desk

Birchline Plumbing

(613) 555-0142 · 01:24

AI: How can I help you today?

Caller: Hi, um, I've got water coming through the ceiling downstairs. I shut the main off, but...

Escalated as an emergency
Transcript

Demo call with a fictional business. The caller's voice is AI; every answer is our AI Receptionist, unedited.

No call-backs

Books the appointment instead of taking a message.

A message still has to be returned, and by then the caller may have phoned someone else. The AI checks your real availability and books the job while the caller is on the line, routed to the right person by service and area.

How the AI Receptionist works

Calendar · Tuesday

Routed by service + area

Alex · East

Furnace repair

Orléans

Tune-up

Rockland

Jordan · West

Heat pump install

Kanata

Estimate

Stittsville

Sam · Central

AC repair

Glebe

Water heater

Westboro

Tune-up

Vanier

Beyond the phone

Chats, forms and texts in the same inbox.

Customers don't only call. AI Front Desk ($89/mo CAD), the base every plan starts with, puts your website chat, form replies and online booking on the same knowledge base and calendar.

More about AI Front Desk
Velogics inbox: the AI answers a pricing question, checks the service area and offers a site visit

Who it's for

Built for appointment-based service businesses.

If your work starts with a phone call and ends with a visit, it fits.

HVAC

No-heat and no-cool calls escalated, tune-ups and installs booked.

Plumbing

After-hours leak calls escalated to your team, routine jobs booked.

Electrical

Service calls and quote visits qualified and scheduled while you're on site.

Renovation

Estimate visits booked, with the details your team needs to prepare.

Cleaning and landscaping

Quote requests answered, with the address and timing captured.

Real estate teams

Buyer and seller calls answered, with showings and consultations booked.

Compare

Traditional, automated or AI answering?

A traditional service takes a message. A phone menu takes a voicemail. An AI answering service finishes the conversation and puts the job on your calendar.

  • Who answers

    Traditional answering service
    A live agent working from a script you provide
    Automated phone system
    A recorded menu or voicemail greeting
    AI answering service
    An AI voice that knows your services, prices and hours
  • What happens on the call

    Traditional answering service
    A message is taken for you to return
    Automated phone system
    The caller presses a key or leaves a voicemail
    AI answering service
    Questions answered and the appointment booked from your real availability
  • Nights and weekends

    Traditional answering service
    Depends on the provider and the plan
    Automated phone system
    Voicemail
    AI answering service
    Answers 24/7
  • Urgent calls

    Traditional answering service
    Passed on according to your instructions
    Automated phone system
    Wait in the voicemail box
    AI answering service
    Put through to your on-call number, or escalated with an alert to your team
  • After the call

    Traditional answering service
    A message by email or text
    Automated phone system
    A voicemail recording to listen to
    AI answering service
    A written summary in your inbox and CRM
  • How it's priced

    Traditional answering service
    Often by the minute or by the call
    Automated phone system
    Often bundled with a business phone system
    AI answering service
    A monthly price in CAD with minutes included, and extra minutes only when you approve them

Weighing a specific live-staffed service? We compared one side by side, prices included.

Velogics vs Smith.ai

Pricing

AI Receptionist, $149/mo.

Monthly pricing in Canadian dollars, with 300 voice minutes a month. Top-ups are only added when you approve them. Pay annually and get two months free.

AI Receptionist

Start here

$149CAD/mo

Add to AI Front Desk ($89/mo)

Includes 300 voice minutes a month

Answers every call in a natural voice, books real appointments and escalates urgent calls.

  • Answers inbound calls 24/7 in a natural voice
  • Books from real calendar availability
  • Escalates urgent calls and alerts your team
  • Call summaries in your inbox and CRM
  • Phone number set up for your business

Every plan starts with AI Front Desk, which includes the Velogics workspace: one inbox for every channel, the built-in CRM and your calendar. Add other AI employees whenever you need them, or take all seven in the All-in bundle.

FAQ

Common questions

What is an AI answering service?

Software that answers your business calls with an AI voice instead of a call centre agent or a voicemail box. Velogics answers from your own knowledge base and can book the appointment during the call.

Is this a separate product from the AI Receptionist?

No. The Velogics AI answering service is the AI Receptionist. This page describes it for businesses comparing answering services.

What does the Velogics AI answering service cost?

The AI Receptionist is $149/mo CAD with 300 voice minutes a month, added to AI Front Desk ($89/mo). Extra minutes come in top-up packs, only when you approve one.

Is an AI answering service right for my business?

It fits service businesses where calls turn into booked visits. If most of your calls need a person's judgement every time, a staffed service may suit you better.

Stop taking messages. Start booking jobs.

See Velogics answer, qualify and book on a live call.