A day at your AI Front Desk.
Scrub through a representative 24 hours — every lead answered, qualified, and booked while you were on the job.
Representative day · not a live feed- while the world sleptCaptured an after-hours lead — held for morning
- while you sleptAnswered a missed call & texted a quote
- while you were on a 6am jobBooked a job — AC no-cool, Tue 8am
- while you were driving to a siteTexted back a new lead in 38 seconds
- while you were quoting a customerQualified a kitchen remodel
- while you were under a sinkRescheduled a Thursday install
- while you were on lunchFollowed up on yesterday's estimate
- while you were on another callAnswered the missed call & re-booked it
- while you were finishing a jobSent a quote for a panel upgrade
- while you were closing upBooked an emergency call-out
- while you were having dinnerReplied to a 5-star review
- while you were off the clockCaptured a lead from your Google listing
An AI front desk is a system that answers a business's calls, texts, and website chats, books appointments onto the calendar, and routes anything urgent to the owner. Velogics runs this as one system, AI Chatbot and Smart Forms handle web leads, the AI Receptionist add-on covers live calls and missed call text back, sharing one calendar and leads inbox.
How Fast Can You Go From Sign-Up to Capturing Leads?
Start Your 14-Day Free Trial
Self-serve sign-up. No credit card. You're inside the operator portal in minutes, ready to connect your forms, calendar, and CRM.
We Train the AI on Your Business
Upload your services, pricing, FAQs, and tone-of-voice. The AI Chatbot and Smart Forms learn your business so they sound like you from day one.
Go Live in 24-48 Hours
One script tag on your site. Forms route through Velogics. Calendar and CRM connected. Every visitor and form lead now gets answered automatically.
Add Specialists When You're Ready
Layer in AI Receptionist (inbound voice), AI Prospector (outbound email), or any Coming Soon AI employee as your business grows. All sharing the same KB.
One Operator, Six Jobs Done Right
Everything below is bundled in AI Front Desk, no add-ons required. Add specialists (Receptionist, Prospector, etc.) when you're ready.
Smart Forms
Every form submission gets a personalised SMS + AI voice callback in under 60 seconds. Connect Gravity Forms, Typeform, Webflow forms, Wix, custom HTML, anything.
AI Chatbot on Your Website
A single script tag adds a 24/7 AI assistant trained on your business. Answers questions, qualifies leads, books appointments, and pushes everything into your CRM.
Smart Booking
Real-time appointment booking into Google Calendar or Outlook. Customers self-serve via the chatbot or form flow, no back-and-forth scheduling.
CRM Integration
1 native CRM connection (FollowUpBoss) plus Zapier-powered routing to HubSpot, GoHighLevel, Salesforce, Pipedrive, Jobber, ServiceTitan and most other CRMs.
Review Follow-up
Automatically requests Google reviews from happy customers after every completed job. Smart sentiment-routing sends unhappy customers to a private feedback form first.
Compliance & Security
A2P 10DLC compliant. TCPA + GDPR built in. 256-bit encryption. Every SMS includes opt-out handling automatically. Your reputation stays protected.
If You're a Service Business, Front Desk Is Your Highest-Leverage Hire
Trades & Home Services
HVAC · Plumbing · Electrical · Roofing
Form leads are far more likely to convert when answered in under a minute. Bookings into your calendar without phone tag. Review follow-up that compounds your Google rating.
Medical, Dental & Physio
Clinics · Practices · Allied Health
Patients self-book appointments via the chatbot or web form, sync straight into your practice calendar, and get review requests after every visit. Front desk load drops dramatically.
Real Estate & Property
Agents · Property Managers · Brokerages
Lead enquiries answered in real time, while they're still on Zillow / realestate.com. Auto-booking into your showing calendar. CRM-synced from the first reply.
Construction & Fitout
Builders · Renovators · Commercial Fitout
Quote requests routed instantly. Site-visit appointments booked automatically. Post-project review follow-up that builds the social proof for your next pitch.
Try Your AI Front Desk Free for 14 Business Days
Self-serve sign-up. No credit card. Full standard AI Front Desk - chatbot, Smart Forms, automatic booking, CRM sync, review follow-up, 300 conversations / mo. Cancel anytime, no questions asked.
Questions About AI Front Desk
1What is an AI front desk?
An AI front desk is the system that answers, qualifies, and routes leads for a business the moment they come in, instead of leaving them to chase you back. Velogics' AI Front Desk is built as the base layer for service businesses: it bundles the AI Chatbot for website visitors, Smart Forms for instant follow-up on form submissions, automatic appointment booking into your calendar, CRM sync, and review follow-up after completed jobs, all trained on your services, pricing, and tone. Live call answering isn't part of the base plan, that's the AI Receptionist add-on, which plugs into the same knowledge base, calendar, and CRM so a caller, a chat visitor, and a form lead all get treated the same way. Most businesses are live within 24-48 hours, and the whole base is free to try for 14 business days.
2How is an AI front desk different from an answering service?
A traditional answering service takes a message and passes it along, someone still has to call the customer back, check availability, and book the job by hand. An AI front desk is built to finish that loop itself. Velogics' version reads the same knowledge base a receptionist would, your services, pricing, hours, and FAQs, and uses it to have the actual conversation: answering questions on chat or a form follow-up, checking your calendar in real time, and booking the appointment directly rather than just noting that someone called. Anything it can't resolve, an unusual request, a pricing exception, gets routed straight to you instead of sitting in a message queue. When the AI Receptionist add-on is layered in, missed call text back covers the rare call that slips through too, so even edge cases get a reply instead of a voicemail beep. The difference is an answering service takes down information, an AI front desk acts on it.
3Can an AI front desk book appointments?
Yes, appointment booking is one of the core things an AI front desk does. Velogics' AI Front Desk connects directly to Google Calendar or Outlook, so when a website visitor chats with the AI Chatbot or submits a form that gets a Smart Forms callback, the AI checks real availability and books the appointment straight into your calendar, no back-and-forth over email or phone tag to find a time that works. The same booking flow is what the AI Receptionist add-on uses for calls, and everything, chat bookings, form bookings, and call bookings, lands in the same calendar and the same CRM record, so a customer who books online and later calls to change the time is talking to a system that already knows about their appointment, not starting from scratch.
4What's included in the 14-business-day free trial?
The full standard AI Front Desk, chatbot, Smart Forms, automatic booking, CRM integration, calendar sync, and review follow-up. No credit card to start. You get the same 300 conversations / mo allotment a paid account does.
5Do I have to add the specialist AI employees?
No. AI Front Desk works as a complete standalone base. Specialists (AI Receptionist for inbound voice, AI Prospector for outbound email, etc.) are optional add-ons you can layer in later when your needs grow, they all share the same KB, calendar, and CRM connection.
6How long does setup take?
AI Front Desk is self-serve, most businesses are live within 24-48 hours of starting the trial. Connect your forms, drop the chatbot script tag on your site, link your calendar and CRM, and you're operational.
7What CRMs does it work with?
1 native CRM integration is included (FollowUpBoss or Zapier webhook). Through Zapier you can route leads into HubSpot, GoHighLevel, Salesforce, Zoho, Pipedrive, Jobber, ServiceTitan, and most other CRMs. Deeper two-way integrations are available as custom work.
8What happens if I go over 300 conversations in a month?
Overage is metered transparently at $0.50 per additional 50 conversations. You'll see live usage in your operator portal, no surprise invoices. Higher-volume bundles available if you consistently run heavy.
9Can I customise the chatbot's look and voice?
Yes. Chat bubble colour, opening message, and voice persona are fully customisable to match your brand. More importantly, the AI is trained on your specific services, FAQs, pricing, and tone, so it sounds like your business, not a generic bot.
10What if I have multiple locations?
AI Front Desk includes 1 location by default. Additional locations are +50% per added location, each with its own KB scoping, calendar, CRM connection, and review profile.
11Is the AI compliant with SMS regulations?
Yes. AI Front Desk is fully A2P 10DLC compliant. All SMS communications include opt-out instructions and comply with TCPA regulations.
Ready to put your front desk on autopilot?
Start 14-Day Free Trial