Use case · AI Receptionist
Answer every call and turn it into a booked job.
Calls come in while you're on a roof, under a sink or asleep. The AI Receptionist picks up, gets the urgent ones to you and books the rest from your real availability.
The calls you miss
Nearly half of callers don't reach a person.
Published research on what happens when a service business's phone rings, next to what the AI Receptionist does.
- 52%of callers to home service businesses get to speak with a person.
The AI Receptionist picks up every call, day or night.
Invoca, Home Services Lead Conversion Benchmarks Report 2026. Invoca platform data, 70M+ calls. - 55%of home services businesses don't ask leads to buy or book the job.
It asks what's needed, offers real open times and books the one the caller picks.
Invoca, Home Services Lead Conversion Benchmarks Report 2026. - 14.1%of inbound calls to residential HVAC companies came in outside business hours in June 2025.
It answers at 11 PM the same way it answers at 11 AM.
ServiceTitan platform data, 2025. Business hours: Monday to Friday, 8 to 5. - 82%of consumers say they'll call a competitor if a business doesn't answer.
Callers get an answer instead of a reason to try the next number.
CallRail consumer survey, September 2025. 1,000 US consumers.
What happens to each call
Answered, sorted and handled.
Not every call is the same. The AI Receptionist treats each one the way your best office person would.
An emergency
A burst pipe or no heat in January. Add your on-call numbers and it puts the caller through, telling whoever answers who's calling and why. Every urgent call is also escalated with a short brief, in case nobody picks up.
A new job
It asks what's needed, where and how soon, then offers times that are open on your calendar and books the one the caller picks.
A question
Hours, service area, what a visit includes, and the prices you choose to share. It answers from your own knowledge base.
Everything else
Every call is written up and lands in your inbox and on the caller's record, in the same thread as their texts, chats and emails.
Hear it, then try it
Pick a trade and listen to a call.
Seven recorded demo calls, one per trade: emergencies escalated, estimates and visits booked. Then call our own line, where Anna, our AI receptionist, picks up.
Birchline Plumbing
Inbound call · (613) 555-0142 · 01:24
AI: How can I help you today?
Caller: Hi, um, I've got water coming through the ceiling downstairs. I shut the main off, but...
Transcript
Demo call with a fictional business. The caller's voice is AI; every answer is our AI Receptionist, unedited.
Stop sending callers to voicemail.
Book a demo and we'll set the AI Receptionist up on your services, your hours and your calendar.